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I would like to ask Dr Schaette why, if my tinnitus is linked with hearing loss, as I've been told, it began in my teens when my hearing was fine and affects one ear much more than the other even though I now have mild hearing loss in both ears. My grandmother had bad tinnitus too, so is there a...

I have found doctors no help at all; one even seemed to find it amusing. Most just say there is nothing to be done. But I haven't really pushed them yet to see if there are any drug or other treatments available.

I took part in the London/Nottingham trial of the ANM in 2012-13 but the results were dismissed because of some failure to adhere to clinical protocols: a dreadful waste of time and money. But I found the machine very helpful and have not been bothered by my tinnitus since, until a month ago...