Struggling with Tinnitus Spike from Headset Use at Work: Any Advice?

shasta0863

Member
Author
Jun 17, 2015
329
Tinnitus Since
11/2007
Cause of Tinnitus
Noise Induced
Hello all,

As my tinnitus has been relatively stable for the last year or so (though I've had ups and downs over the past 10 years), I'm having a hard time coming to terms with my current situation.

I recently put in time and training to transition into a new position. During that time, I intermittently had to use a headset for Zoom meetings. I kept the volume at the lowest possible level and seemed to be doing alright.

However, since moving into the actual job, I've had to use a headset for seven hours a day to speak with individuals—many of whom have poor connections, speak incredibly loudly, or are too quiet to hear properly. This often forces me to increase the volume just to understand what's being said. Instead of my usual volume setting of 8–10, I now frequently find myself raising it to 35–40.

I was advised early on by many here to avoid headphones for music, and I took that advice to heart—I haven't used them in over a decade. I assumed that using a headset for phone calls at work wouldn't be a big deal. But after two weeks, I'm struggling. I've fallen back into the depressed, angry state I used to be in when I constantly heard my tinnitus above everything else. It seems to be making my baseline tinnitus louder, and now I'm trying to figure out whether these are just temporary spikes or if I could be causing permanent damage.

So, I suppose I'm looking for opinions on the risks of using a headset for phone calls. Could this truly be causing harm, or is it more likely just tinnitus spikes from prolonged exposure to direct noise in my ear canal? Many have said to avoid headsets altogether, as even at low volumes, the sound enters the ear canal directly without the dissipation you'd get from a speaker a few feet away.

I really need this job right now, but I don't want to end up in a suicidal state again. I feel like a deer in the headlights and don't know what to do.
 
Has anyone used a bone conduction headset for business calls and found it helpful in avoiding the need to increase the volume on a regular headset to hear people? Would this be a good alternative?
 
Has anyone used a bone conduction headset for business calls and found it helpful in avoiding the need to increase the volume on a regular headset to hear people? Would this be a good alternative?
I am sorry to hear about the difficulties you are having with your tinnitus at the moment. My advice is not to use bone-conduction headphones, as you risk making your tinnitus worse. I suspect that your tinnitus was originally noise-induced. People with this type of tinnitus risk making it permanently worse if they listen to any type of audio through headphones, headsets, earbuds, AirPods, noise-canceling, bone-conduction headphones, or headbands with speakers, even when the volume is low.

Some people who have noise-induced tinnitus use headphones without their tinnitus being affected. However, the risk of tinnitus spiking or becoming permanently worse is always there. It is like playing "Russian roulette" with one's health. It doesn't matter how long a person has habituated to noise-induced tinnitus; if they listen to audio, even at low volume, through any type of headphones, they risk making their tinnitus worse! Sorry to sound so sobering.

Many people have contacted me over the years in distress because their tinnitus has spiked due to using headphones. Some of them follow the wrong advice that if the volume is kept low when using headphones, they will be safe. Sadly, this is not necessarily true.

I hope you start to feel better soon,
Michael
 
People with this type of tinnitus risk making it permanently worse if they listen to any type of audio through headphones, headsets, earbuds, AirPods, noise-canceling, bone-conduction headphones, or headbands with speakers, even when the volume is low.
@Michael Leigh, that's useful to know, but where did you get that information? Is it backed by research? And why don't audiologists mention it?

On the contrary, I've heard that it shouldn't have an effect at low levels. Also, I wonder why ENTs perform hearing tests with headphones when someone has tinnitus.

I'm affected by this too, since headphones are usually the norm for Zoom meetings in the workplace.
 
I am sorry to hear about the difficulties you are having with your tinnitus at the moment. My advice is not to use bone-conduction headphones, as you risk making your tinnitus worse. I suspect that your tinnitus was originally noise-induced. People with this type of tinnitus risk making it permanently worse if they listen to any type of audio through headphones, headsets, earbuds, AirPods, noise-canceling, bone-conduction headphones, or headbands with speakers, even when the volume is low.

Some people who have noise-induced tinnitus use headphones without their tinnitus being affected. However, the risk of tinnitus spiking or becoming permanently worse is always there. It is like playing "Russian roulette" with one's health. It doesn't matter how long a person has habituated to noise-induced tinnitus; if they listen to audio, even at low volume, through any type of headphones, they risk making their tinnitus worse! Sorry to sound so sobering.

Many people have contacted me over the years in distress because their tinnitus has spiked due to using headphones. Some of them follow the wrong advice that if the volume is kept low when using headphones, they will be safe. Sadly, this is not necessarily true.

I hope you start to feel better soon,
Michael
@Michael Leigh, do you ever worry about your hyperacusis returning? Has it kept you from attending loud outdoor events, concerts, parties, etc., or are you avoiding those places? I don't want to stop living my life.

If I have mild hyperacusis—mostly an aversion to high-pitched noises like dishes, laughter, and alarms—is it safe for me to keep going to restaurants and pushing through day to day? I'm two months into hyperacusis from an MRI.
 

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