- Sep 14, 2017
- 2
- Tinnitus Since
- childhood; worsened after incident 03/17
- Cause of Tinnitus
- spinal menengitis; acoustic trauma via headset
Greetings, I am joining your blog after reading a very critical point: hyperacusis and ongoing ear pain (ache) are not the same.
Plus, ASD is specifically relevant to call center operators, of which I am and where my injury occurred.
.What might be a unique feature is that I am also Hard of hearing (have been since childhood) and use two behind-the-ear hearing aids while working, otherwise, I can't hear well enough to interpret the calls. (I interpret English/American Sign Language calls--so its set up like Skype + phone/headset.)
Anyways to give you the quick details (because, yes we know its important), I was interpreting a conference call.
So the Deaf caller had a table top conference microphone/speaker next to their videophone, so that the hearing members of their committee who were also in the same room with the Deaf individual could be heard (by me) so that I could interpret for the Deaf individual. Ok, that's the set up.
So like a regular call center operator, I'm using a headset, my hearing aids are set on "telecoil" (which is designed to enhance the sound quality/volume particular to my loss and direct it into my ear canals, not just on the outside of my ears, like normal headset users.)
Ok, so I'm interpreting, but having to ask the hearing members to repeat or speak up because they are moving or mumbling etc.
Well, one person (who I believe was really trying to be helpful) walked up to the conference microphone, bent over, and YELLED her statement. I jumped out of my chair, threw off my headset, and then, being "a good employee" continued the call but it serious pain.
For the next five days I felt like I had a concussion. Pounding headache, ears burning, with a pinch/twist feeling, "torn muscle" feeling (I didnt' realize ears had muscles at the time), nausea, and every sound hurt, even my own voice caused vibration that was painful.
That was 7 months ago. It has gotten a lot better, but I still have a mild heat/burning sensation in my ears, increased tinnitus, strange muscle stiffness "in" my neck/head/jaw as if my head was impaled on a pike, with an interesting sprinkle of Phantom sounds. When my ears get aggravated for whatever reason, I get an increase in these symptoms, plus headaches.
Because it happened at work, I am beholden to the system for treatment, and have seen an ENT (I have no idea-try Prednisone-no effect), a neuro-otologist (no occlusial disheasance, just wait), neurologist (its migraine, cervicogenic headache, hyperacusis may be forever--try Topiramate--instantly got pounding headaches, nausea, "sick"--stopped after three days), and am waiting for PT to the neck and audiological rehabilitation to begin.
The Audiologist that was recommended has a waitlist of several months and doesn't accept workers' comp claims.
So I'm asking out there, and will post again more specifically, does anyone know of someone in US familiar with ASD?
Thanks for listening.
Plus, ASD is specifically relevant to call center operators, of which I am and where my injury occurred.
.What might be a unique feature is that I am also Hard of hearing (have been since childhood) and use two behind-the-ear hearing aids while working, otherwise, I can't hear well enough to interpret the calls. (I interpret English/American Sign Language calls--so its set up like Skype + phone/headset.)
Anyways to give you the quick details (because, yes we know its important), I was interpreting a conference call.
So the Deaf caller had a table top conference microphone/speaker next to their videophone, so that the hearing members of their committee who were also in the same room with the Deaf individual could be heard (by me) so that I could interpret for the Deaf individual. Ok, that's the set up.
So like a regular call center operator, I'm using a headset, my hearing aids are set on "telecoil" (which is designed to enhance the sound quality/volume particular to my loss and direct it into my ear canals, not just on the outside of my ears, like normal headset users.)
Ok, so I'm interpreting, but having to ask the hearing members to repeat or speak up because they are moving or mumbling etc.
Well, one person (who I believe was really trying to be helpful) walked up to the conference microphone, bent over, and YELLED her statement. I jumped out of my chair, threw off my headset, and then, being "a good employee" continued the call but it serious pain.
For the next five days I felt like I had a concussion. Pounding headache, ears burning, with a pinch/twist feeling, "torn muscle" feeling (I didnt' realize ears had muscles at the time), nausea, and every sound hurt, even my own voice caused vibration that was painful.
That was 7 months ago. It has gotten a lot better, but I still have a mild heat/burning sensation in my ears, increased tinnitus, strange muscle stiffness "in" my neck/head/jaw as if my head was impaled on a pike, with an interesting sprinkle of Phantom sounds. When my ears get aggravated for whatever reason, I get an increase in these symptoms, plus headaches.
Because it happened at work, I am beholden to the system for treatment, and have seen an ENT (I have no idea-try Prednisone-no effect), a neuro-otologist (no occlusial disheasance, just wait), neurologist (its migraine, cervicogenic headache, hyperacusis may be forever--try Topiramate--instantly got pounding headaches, nausea, "sick"--stopped after three days), and am waiting for PT to the neck and audiological rehabilitation to begin.
The Audiologist that was recommended has a waitlist of several months and doesn't accept workers' comp claims.
So I'm asking out there, and will post again more specifically, does anyone know of someone in US familiar with ASD?
Thanks for listening.