The following comments are just my opinion.
When I first got tinnitus 24 years ago I believe the BTA was better than it is now. I subscribed to their journal, QUIET, that came out every quarter and looked forward to reading it. I liked the way the journal was edited and got the distinct impression the editor really understood tinnitus and probably lived with it. It had a fabulous letter pages. This was where readers with tinnitus could write in giving advice to other readers, on treatments etc they found helped them to cope better with this condition. This was long before the BTA was launched on the Internet which began in 2011.
The BTA have organised many tinnitus seminars and conventions over the years which have been hosted by renowned ENT doctors and other medical professionals in ENT and Audiology, so members of the public could attend, and listen to the latest research and treatments for tinnitus. I never attended any of these seminars as they were mainly held in the North of England and I lived in London which is in the south.
My opinion of the BTA began to change when I bought a 2 DVD videos covering a two day tinnitus seminar which I still have. All it involved was ENT doctors and other medical professionals, patting each other on the back and giving a high-five, as they presided over their seated audience (members of the public) and announcing their medical qualifications and PhDs at every opportunity as if they are all knowing about tinnitus. Nothing more could be further from the truth!
It was then, I began to realise what I now know and confirmed to me by my own ENT consultant who has a PhD, that these doctors are physicians, not tinnitus specialists. They treat underlying medical conditions within the auditory system that is causing the tinnitus. However, most ENT doctors know very little about tinnitus as they are never experienced it.
As time passed I began to get more involved with the BTA and learned, most of the people that work there do not have tinnitus and therefore cannot really understand how it can affect a person. I could say a lot more but will restrain myself.
Michael