Went for my ENT appointment on Monday. I've been waiting for the appointment for two months. The consultant had the wrong notes & thought I was someone else, on finding my notes she skipped through them & proceeded to look up my nose & asked if the nasal spray was working. I have never had a nasal spray! I had to ask for my MRI results, which I was anxious about receiving. She said these were normal, thank goodness & when I then asked what could be causing my raging tinnitus & Hearing loss in my left ear, she said it was properly a virus & that was that. The appointment lasted 6 mins. She didn't ask me any questions or read my notes through. I now do not know where to turn, she said I didn't need to see them again. HELP!