It's ridiculous! Damn! The same thing happens all the time here in Finland. Docs working public sector (equal to the NHS) have often ridiculous standards! I've even officially reported one doc for being blatantly ignorant and self-conscious, not listening to a word of mine (my suggestions and knowledge on the matter were ignored totally by that doc!). Two days later a higher up called me and apologized, and I got everything I wanted after that.
This kind of BS seems to happen too often in our country.
But! What if you go private. Pay out of your own pocket or have insurance. There are tons of doctors in Finland who work both public and private sectors. A couple of hours a night at private practices to make some more money. Well, now that you go to their private practice, all of a sudden they do every test you can imagine of, they listen to your concerns, actually often seem to care and pay attention.
The same doctor. Two different attitudes and personalities.
I choose private every time I've got the money for it, or if I can't wait for a proper diagnosis. By going private you can at least choose the specialist you want, but by going public here first you will need to pray that the general practitioner will refer you to a specialist, which they try to limit as much as possible. And if you are successful in getting a referral, there's a waiting time which supposedly depends on how critical the referral is (a maximum of 6 months, which is required by law, and they even break that oftentimes!).
I know they have strict guidelines on the public sector what to do and have increased pressure not to refer the patient further or order expensive tests unless 199% necessary, but it more than sucks, that's for sure. Especially as we taxpayers pay for it, and what we get just isn't enough in many cases.
I very much am sorry for you. I wonder whether Pregabalin is as expensive in the UK as it is here. It's called "Lyrica" and costs an arm and a leg. Very expensive stuff.
YOU SHOULD BE ABLE TO GET THAT THROUGH THE NHS. It really makes me mad you had to go private.
Ah, felt good to vent!