I had several good ENT experiences. I had an unscheduled 90 minute appointment with one, who answered any questions he could and promised to look into anything he couldn't answer. He referred me to an ear specialist and made sure I was seen as soon as possible by the specialist. Several times he called me at home to follow up on my unanswered questions, make sure everything was going well with the specialist, and check how I was doing. And he wasn't the only doctor to show me that kindness, my general doctor, ear specialist and even my dentist called me while I was at my lowest point to make sure I was okay.
None of them could cure my hearing loss and tinnitus, but I don't fault them for that.