That is correct!
On the other hand, it will be close to impossible to tell who has supporting cells left and who does not. This is another reason why we need better diagnostic tools. Preferably some kind of imaging technology.
Although there are people working on just that, we are still far off from being able to visually inspect what is going on inside the cochlea, who has supporting cells and who does not.
Until we can objectively and accurately assess the damage inside the cochlea of a living person, all forms of therapies will be blindshots, based on pathophysiological and histological findings in the labs. Hopefully scientists will have learned a lot this way, enough to be able to devise a beneficial therapy. But you still have that problem of not knowing who a certain therapy will benefit the most, and initially these therapies will be costly.
So we need to find a way to peek inside the cochlea. Not only would it be beneficial to patients, it would also unlock new opportunities for investigators.