"It helps us to see the bigger picture and what we're up against and what other Tinnitus Charities are up against. "
Donors are simply forgotten over time by Tinnitus Charities like the ATA. Organizations need a person to keep in contact with these people. A simple monthly hello and thank you for the past donation and not asking for more but sharing how the fund helped the organization.
I completely understand what you are saying, Jen, but I have personally emailed every single person to thank them.
I cannot logistically thank everyone once a month and it's not possible even if I wanted to as I can only thank people individually after each donation; I do not hold anyone's personal contact details. I also think that it is a little extreme to thank people every month, but I do totally understand the need to be thanked and am always immensely grateful for every donation in all the campaigns I've been involved with. Everyone has received an email regarding this thread (and discussion), so we are all involved in every step of what we do with our money. I want to make sure that every single person feels they can have their say on all matters. I have donated to 14 causes on JustGiving and 5 or more via other platforms, and haven't received a personal thank-you from hardly any of them (bar maybe a couple) but that would not stop me giving to something I believe in.
The lack of cohesion as you said is really obvious and is something I have no answer for. I'm trying to figure out the reason, but it alludes me. PayPal may account for the odd person, but I don't think it can be blamed for 99.8%, which is the approximate stat indicating the amount of people who decided it's not worth it (out of a predominately tinnitus-based audience). I saw some of the Facebook posts, and if I'm being honest, it makes me want to pull my hair out. I notice many talk about wanting a cure but this doesn't convert into donations.
Do you have a preference on where the money should be spent, Jen? Any novel ideas that could make our money go the extra mile?
All the current feedback is really appreciated.