So I went to the Notch therapy site and sat down and did the test by myself and I believe that we might have set the Sound Cure device at the wrong HZ level. If I'm right no matter how long that I wear the Sound Cure device than it will never work like its suppose too. Here is what I get from the Notch site 2080 to 2112 HZ and thats about as close as I can get the reading by myself and not under any pressure. I do not have the reading that my audiologist took but I do have some from a client that I went to 15 years ago and that paperwork states my tinnitus level was around 6000 HZ big difference!!!!!!
I have a terrible time matching my noise. When I'm loud, I'll go to sites like AudioNotch and try to match it, but the numbers are never consistent. Sometimes I'll get around 5500-6000 Hz and I'll say, that's it. Other times, I've matched it at 8000 or 9000 Hz. Now, I do have two sounds--a tone and a noise. I've never tried to match the tone because it's not that loud and the TV and other ambient noises cover it easily. But my high picture "noise" tinnitus--which sounds like some type of whistle--always frustrates me and appears to be unmatchable!
I believe noise tinnitus is comprised of several sounds--hence the term "noise" rather than "tonal" tinnitus. What type(s) of tinnitus do you have? A single sound or a multi-sound (buzz, whistle, etc.)?
That said, some people with noise tinnitus claim they can match their sounds. And I do know that pitch matching is a talent that not all people possess. As a teenager I played guitar, and I always had to "cheat" (use an external device) in order to tune it. Some people could tune by ear, but I never could.
Long story short, not matching your tone might be why you're not responding. You might want to try Audinotch several times and see if you come up with a consistent range. You don't have to get it exactly, but you should be close. It might also help if you go up 500 Hz then down 500 Hz and see which is closer (e.g., 5000 then 4500 then 5000 then 4500.) That's what the audiologists do.
And don't spend too long matching. If you listen to those sounds for a long period, your brain will become confused and your noise might temporarily shift. This is what I've read.
Good luck and be sure to use ear phones with no ambient noise when you're trying to match!