We all share the same goal, and some of us may post strong responses due to our frustration with our condition.
However, in a free enterprise system where there's money to be made, we can assume that Auricle is working as quickly as possible. If another company develops an effective alternative solution before them, they risk wasting vast amounts of time, money, and dreams.
No amount of "stalking" (if that has occurred) or direct communication with employees will speed up Auricle's approval and commercialization process. So, within the Tinnitus Talk community, we should agree to refrain from probing further and allow things to unfold as they will.
From what I can see, the administrators are sensible and reasonable, and they have had success in getting a response from Auricle. I believe they could, at their discretion, attempt further communication if needed. For any questions, we should continue to direct them to the administrators as our primary points of contact.