I only wanted to try the in-ear maskers because they were recommended by Treble Health, audiologists I've talked to in person and someone I know who said in-ear maskers helped him a lot. But still, they have a wire that goes inside your ear and plays noise - why is that safe but headsets/earbuds are not?
You should listen to the advice of your audiologists and use the in-ear white noise generators, which is their proper name, as they are not meant to mask the tinnitus.
My advice is not to use headphones, earbuds, headsets, AirPods or bone conduction headphones, to listen to any type of audio including white noise, as you risk making your tinnitus worse.
BTE (Behind The Ear) and in-ear white noise generators (as well as hearing aids) are completely different from headphones and the other devices I have mentioned. Some people believe they are the same as headphones or earbuds as they emit a similar kind of noise into the ear which is true up to a point. However, it is the way the sound is delivered into the ear which is the most important thing, so that irritation to the auditory system is kept to a minimum.
White noise generators and hearing aids don't usually irritate the auditory system due to the volume being kept low and how its frequency range remains constant. In addition to this, the sound is delivered through a small plastic tube that wraps over the back of the ear and enters the entrance to the ear canal. At the end of the tube there is a tiny aperture/hole where sound emits. Headphones, earbuds, headsets use a large speaker/diaphragm in comparison to emit sound into the ear. Compared to white noise generators and hearing aids, the sound is often crude, abrasive and unregulated, which can cause irritation to the ear and auditory system causing spikes in the tinnitus and hyperacusis.
In-ear sound generators are specifically built for playing white noise into the ear to treat tinnitus and hyperacusis. The sound is smooth and regulated and are the correct devices to use. When using white noise generators, my advice is to be under the care of an audiologist that specialises in tinnitus and hyperacusis management to get best from this treatment. They should be introduced slowly to avoid spiking the tinnitus and hyperacusis if it is present.
Set the volume of the white noise generators below the level of the tinnitus and wear them for just 1 or 2 hours, then remove them for the same duration. After the elapsed time put them on again setting the volume below the tinnitus and wear them for another 1 or 2 hours. If you notice any irritation, reduce the wearing time again.
Continue doing this on day one, two and throughout the week. Continue this process for week two and so on, then gradually increase the wearing time. The goal is to achieve a total wearing time of 6 to 10 hours per day and many people achieve this. At night white noise generators shouldn't be worn while asleep. Instead use a sound machine by the bedside setting the volume slightly below the tinnitus.
Over time the white noise generators will help to desensitize the auditory system so it becomes less sensitive to sound and the hyperacusis will reduce. At the same time the tinnitus is treated, as the brain will habituate to the white noise generators and slowly push the tinnitus into the background so it becomes less noticeable. This treatment can take up to 18 months.
Regular counselling with the audiologist helps to demystify and remove the negative thinking that is often associated with tinnitus and hyperacusis. Contrary to some beliefs, hyperacusis can be completely cured or reduced considerably using white noise generators. The same can be achieved naturally or using self-help techniques described in my post: Hyperacusis, As I See It, on my started threads.
Michael